Avoid timeout errors when checking email
Users may face this problem if the Email server reacts slowly to complete a request. In that case, please increase your 'Server Timeout' time from your computer's Email Client (i.e Outlook 20013/20110/2007, Outlook Express). Please follow the steps below to increase the Server Timeout.
Outlook 2007
To Increase the 'Server Timeout' you will need to do the following:
- Open Outlook
- Click on the ‘Files’ for Outlook 2013 and click ‘Tools’ for rest of the version
- Click "Account Settings"
- Double Click on the e-mail account that you would like to change
- Click on the button that says "More Settings"
- Click on the tab that says "Advanced"
- You will see a section that says "Server Timeouts". In this section move the slider bar all the way to "Long".
- Click on OK
- Click on Next and then click Finish
- Restart Outlook
Outlook Express:
To increase the mail server timeout value in Outlook Express please follow these steps:
- Open Outlook Express
- Go to Tools and select Accounts.
- Highlight the mail account and click Properties.
- Click the Advanced tab and slide the Server Timeouts bar to 5 minutes.
- Click Apply. Click OK. Click Close.
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